Delivery

Shipping policy

Sellers should have all responsibility for shipping of their sold items to buyers.

Shipping way (such as EMS) and other courier services are set up by SELLERS.

Shipping fees are calculated by sellers on the base of weight, size and volume of the items.

By selling and buying on CREPRO., you should read rules below carefully.

For small package (not heavy items), we recommend using EMS (JAPAN POST) as it is the most reliable and reasonable shipping cost. You can check rates (freight cost, service for countries, shipping time) for your information.

Click here⇒  "http://www.post.japanpost.jp/int/charge/list/ems_a..."

1. Seller should specify your shipping costs in separate to selling prices and approx. shipping time in your listing products.

2. Seller should prepare shipment of order items as soon as possible, after your items are sold and received a payment from a buyer. If you delay for preparation of shipping, you should inform the buyer immediately without any troubles.

3. To make sure to ship to the correct address indicated by the buyer to avoid wrong shipment. If the buyer moves the house during order, inform new address immediately to a seller.

4. Comply with international shipping methods and regulations of customs for your check.

5. After shipment done, you should inform tracking number received from the shipping carrier to the buyer, and buyer feel safe.

6. In case of shipping insurance, it should be determined by buyer if they agree for it and then seller can add insurance fee accordingly.

7. If the seller and buyer agree to change the shipping cost after order due to actual weight, size and in case of freight cost change by courier, buyer can modify the amount as per agreement before payment. Or you may also ask alternative shipping methods to agree.

How much is shipping

For small package (not heavy items), we recommend using EMS (JAPAN POST) as it is the most reliable and reasonable shipping cost. You can check rates (freight cost, service for countries, shipping time) for your information.

Click here⇒ "http://www.post.japanpost.jp/int/charge/list/ems_a..."

What delivery services do you use

Following international shipping methods are available, but it would be depended on the weight and size of the items, so you should contact the seller in detail on your order.

Most popular service is EMS and SAL (cheaper version of Airmail), also courier of FedEx, and UPS.

Category

  • How do I deliver the goods
  • How much is shipping
  • What delivery services do you use